Based on the usage and the management policy, when you play the game inappropriately, your account will be blocked.In order to accurately confirm the reason why the account has been restricted, we would like to ask you to write your nickname when submitting your inquiry to our 1:1 customer support. We will guide you once the nickname is confirmed.

First of all, we are very sorry for the inconvenience caused by the payment error.If you did not receive the product after your payment, please check the instructions below and sign up for 1:1 customer support.■ Requirements1) WARSHIP BATTLE UID: (you can check your 'UID': [Main Screen] -> [Profile] -> Check UID)2) Google gmail account used for transaction :3) Date/Amount of payment/The name of purchase : 4) Transaction No. : 5) Required information for iTunes : (Product Sent / Cancel transactio

This happens when a wireless network is unstable or when your mobile device lacks in capacity or RAM, or when a certain file got omitted during a resource update.Please delete the game and re-install the latest version of WARSHIP BATTLE in a place where the network is stable.■ Deleting WARSHIP BATTLE1) phone configuration -> Application (Application program) -> WARSHIP BATTLE -> Cache delete, data delete -> Elimination 2) Please delete through the above method and use ASTRO app to confirm that t

First of all, we are sincerely sorry for the payment error.For iOS (iPhone), since Apple is responsible for all payment procedures, you may need to check with Apple Store before sending requests to us. If you want to cancel the payment, please follow the steps below.1) Please click inquiries to Apple support, then select iPhone.2) ① Click iTunes Store, App Store or iBookstore button.② Check on 'The service is not shown in the given category' and write 'I have a problem for the in-app transaction

Do you want to cancel your transaction?Check the FAQ and submit the following details to the customer center to claim back your purchase.■ Required information from Google PLAY1) WARSHIP BATTLE UID : (you can check your App Center ID in the game's [Main Screen] -> [Settings] -> [Other Settings] -> Check UID)2) Google gmail account used for transaction :3) Date/Amount of payment/The name of purchase : 4) Transaction No. : 5) Required info from Google PLAY Store : (Product Sent / Cancel transactio