We sincerely apologize for the inconvenience.
Please check and submit the details below at Customer Support
if you want to cancel a purchase because you didn’t receive the items.
1. Check Payment Activity [https://payments.google.com/]
[Log In] > [Other purchase activity] > [Select the items]
2. Use the information from step 1 to fill out the details below and submit them to Customer Support.
[Submit Details Now]
■ Request to Review Purchase Information
1. Admiral Name:
2. User ID:
3. Google Account:
4. Date of Purchase:
5. Purchased Item(s):
6. Transaction ID: GPA.
7. Request: Cancel Purchase