We sincerely apologize for the inconvenience.

Please check and submit the details below at Customer Support

if you want to cancel a purchase because you didn’t receive the items.

1. Check Payment Activity [LINK]

[Log In] > [Other purchase activity] > [Select the items]

2. Use the information from step 1 to fill out the details below and submit them to Customer Support.

[Submit Details Now]

■ Request to Review Purchase Information 

1. Admiral Name: 

2. User ID: 

3. Google Account: 

4. Date of Purchase: 

5. Purchased Item(s): 

6. Transaction ID: GPA. 

7. Request: Cancel Purchase