[Payment Cancellation Restrictions]

※ Cancellation will not be available once 7 days have passed since the purchase or the package has been received via mail.

※ Packages that are applied immediately upon the point of purchase will not be eligible for Payment Cancellation.

※ If items acquired through Payment events are used, Payment Cancellation will not be available during the Payment events.

If the above restrictions don't apply and you wish to proceed cancellation for purchased products,

please fill out the form after checking the following and submit an inquiry.

1. Check Payment Information 

https://www.google.com/wallet

Connect to the link and login with your Gmail ID > Check payment information

2. Follow the form below after checking the information and put in a 1:1 inquiry for fast support.

Inquires Address

[Go Straight to 1:1 Inquiries]

★ Payment Reference

- Market : Google Play Store

- Payment Date : 

- Payment Amount : 

- Contact : 

- Gmail ID (Google Play Store Purchaser) : 

- Payment Number :

※ The market that you have paid through is responsible for payment cancellation.

So please understand that it may take several days before actual cancellation.