First, we apologize for the inconvenience.
If the item has not been delivered after payment, please check the following points and fill out the
form to submit your inquiry.
1. Verify your payment information
Access the Payment History page → Sign in with your Apple account → Select the Receipts tab
→ Select the desired payment from your completed purchases → Check your order ID
2. Please fill out the form below to submit your inquiry based on the confirmed information.
◆ Payment details
- Admiral Name:
- Admiral Number:
- Payment accounts:
- Payment date:
- Purchased product name:
- A screenshot of the Apple payment receipt for the item you paid for:
- Request: Item distribution
※ Please be sure to include your payment information for accurate verification.