First, we apologize for the inconvenience.
If the item has not been delivered after payment, please check the following points and fill out the
form to submit your inquiry.
1. Verify your payment information
Access Google Payment Center → Sign in with your Google ID → Subscriptions and services → Other purchases
→ View your purchase history → Select the desired payment from your completed purchases → View the transaction ID
→ Screenshot of receipt with 17 digits after GPA
2. Please fill out the form below to submit your inquiry based on the confirmed information.
◆ Payment details
- Admiral Name:
- Admiral Number:
- Payment accounts:
- Payment date:
- Purchased product name:
- Screenshot of your Google Pay receipt for the item you paid for: (You should see an order number starting with GPA.)
- Request: Item distribution
※ Please be sure to include your payment information for accurate verification.