[Reasons for not being able to cancel a payment]
※ Payment can't be canceled more than 7 days after purchase or when you receive your purchase in the mail.
※ Products that are effective immediately upon purchase are not eligible for payment cancellation.
※ When redeeming items earned with a checkout event, purchases made during the checkout event cannot be canceled.
If the above reasons do not apply to you and you would like to cancel the payment for the product you paid for, please fill out the form below.
Please check the following points and fill out the form to submit your inquiry.
1. Verify your payment information
Access the Payment History page → Sign in with your Apple account → Select the Receipts tab
→ Select the desired payment from your completed purchases → Check your order ID
2. Please fill out the form below to submit your inquiry based on the confirmed information.
◆ Payment details
- Admiral Name:
- Admiral Number:
- Payment accounts:
- Payment date:
- Purchased product name:
- A screenshot of the Apple payment receipt for the item you paid for:
- Request: Cancel payment
※ Please be sure to include your payment information for accurate verification.