I found an error during my gameplay
If you have experienced any difficulties during your gameplay, please do not hesitate to contact our customer support.[Disney Realm Breakers Customer Support]We will do our utmost to provide prompt assistance after a thorough investigation.Thank you for your understanding.
I lost my account
Our customer support thoroughly reviews your information before providing assistance.Please fill out the below form carefully and contact our customer support.■ Verification Information- Town Name:- Town ID:- Account Information (Town level, Owned Knights, Owned Gold, etc.):- Device Information (Model name):- Purchase Receipt:- OS Information:※ Providing correct information is required for us to assist you with account recovery.※ Please note that it is difficult for us to recover your lost accou
[Notice] Obtainable Probability for Chance-based Products
Welcome, Commanders!We hereby present to you the probability of obtaining items from chance-based products in the Store.Please refer to the details below. ※ Updated on May 30th (UTC)  / May 29th (PDT)[Gold Chest]Chest GradeComponentsItemsChanceArena 1100 N-Rank EssenceDean's Essence20.00%Luka's Essence20.00%Rico's Essence20.00%Ari's Essence20.00%Dio's Essence20.00%40 R-Rank EssenceVivian's Essence100.00%10 SR-Rank EssenceAthol's Essence100.00%Gold2000100.00%Arena 279 N-Rank EssenceDean's Essence
(AOS) My purchase did not arrive (Request Delivery)
If you wish to receive the undelivered purchase, please follow the steps below.1. Check Transaction History [Google Pay]Visit Google Pay > Log in > Activity > Select the transaction you wish to check > Check Transaction ID (starting with GPA.) > Take a screenshot including the time and date of the transaction  2. Contact Customer Support[Customer Support]■ Required Information 1. Town Name: 2. Town ID: 3. Time and Date of Purchase: 4. Name of Purchase: 5. Screenshot of Receipt with Transaction I
Where can I redeem the coupon code?
Commanders using Android devices can redeem your coupon code by following the steps below. ■ How to redeem coupon code- [Enter game] > [Select your profile located in the upper left corner] > [Settings] > [Coupon]※ Coupons are not redeemable on iOS devices.