We apologize for the inconvenience regarding your purchase.
If you wish to receive the undelivered purchase, please follow the steps below.
1. Check Transaction History [Google Pay]
2. Visit Google Pay → Log in → Activity → Select the transaction you wish to check → Check Transaction ID (starting with GPA. and followed by 17 numbers) → Take a screenshot including the time and date of the transaction
▶️ Disney Realm Breakers Customer Support
■ Required Information
1. Town Name:
2. Town ID:
3. Time and Date of Purchase:
4. Name of Purchase:
5. Screenshot of Receipt with Transaction ID:
6. Requesting: Purchase Delivery
※ Ensure to attach a screenshot of your receipt with the order number when submitting the form.
■ How can I check my JOYCITY member ID (Joyple ID)? [Click here]