We apologize for the inconvenience regarding your purchase.
If you wish to receive the undelivered purchase, please follow the steps below.
1. Check Transaction History [App Store]
2. Log in → Receipt tab → Take a screenshot of the receipt for your purchase
▶️ Disney Realm Breakers Customer Support
■ Required Information
1. Town Name:
2. Town ID:
3. Time and Date of Purchase:
4. Name of Purchase:
5. Screenshot of Receipt with Transaction ID:
6. Requesting: Purchase Delivery
※ Ensure to attach a screenshot of your receipt with the order number when submitting the form.
■ How can I check my JOYCITY member ID (Joyple ID)? [Click here]