iOS -I made a payment, but the item hasn't been delivered (Request a payment)
First, we apologize for the inconvenience.If the item has not been delivered after payment, please check the following points and fill out the form to submit your inquiry.1. Verify your payment informationAccess the Payment History page → Sign in with your Apple account → Select the Receipts tab→ Select the desired payment from your completed purchases → Check your order ID2. Please fill out the form below to submit your inquiry based on the confirmed information.[Go to Customer Center]◆ Payment
[NOTICE] We would like to inform you Chances of winning items in each package
Hello, admirals! This is the GM of "The War of Genesis: Battle of Antaria". We would like to inform you chances to obtain items by Summon Heroes, opening random boxes, and purchasing random packages.Please check the details below. 1. Summon Heroes ※ The chance to obtain "Special Hero or 600 Essences/ Type hero or 600 Essences" at the first summon is 1%.   ▶ If you cannot obtain the hero or essence, the chance of obtaining items will be applied like below.※ If you fail to obtain "Special Hero or
Google - I made a payment, but the item hasn't been delivered (Request a payment)
First, we apologize for the inconvenience.If the item has not been delivered after payment, please check the following points and fill out the form to submit your inquiry.1. Verify your payment informationAccess Google Payment Center → Sign in with your Google ID → Subscriptions and services → Other purchases→ View your purchase history → Select the desired payment from your completed purchases → View the transaction ID→ Screenshot of receipt with 17 digits after GPA2. Please fill out the form b
Q. I lost my game account.
If you lost your game account, we will help you after checking the account information.Please inquire us with filling out the form below.◆ Account Information- Server #:- Admiral Name:- Device:- Mobile Telecom:- In-Game Information (Level of Admiral, the amount of diamonds you have, Machina Information)※ Please let us know the information, we will help you as soon as possible after checkingg the information.
What is War Server? (*changed)
War Server is available for Lv.30 or above Admirals, which can enjoy PvP contents without losing owned resources.  ◆   Features of War Server   - PK points are not consumed to attack other Airships.   - Admiral Level/Nickname/Title/Admiral Portrait/Guild Abbreviation/Skin will not be displayed.     ※   Temporary Nickname is given when you enter War Server.   - War Server opens every Tuesday / Thursday / Sunday 00:00 & 12:00 UTC- Increase Machina Movement & Airship Movement by 500% will be applie