Don’t worry! Our Customer Support can assist you after we verify your account information.

Please complete the form below and submit a ticket to our Customer Support.

[Required Information]

- Server:

- Town Name:

- Game Information (Town Hall level, information related to your Knights and in-game currency…)

- Internet or Mobile Service Provider:

- Device Name (model):

- Purchase Receipt Number (if any purchases were made):

- OS Version:

* Be sure to provide specific information for our Customer Support to be able to assist you.

* Failing to provide the requested information may prevent the Customer Support from assisting you.

[How to check your Android OS version]

Settings → About Phone → Software Information → Android Version.

[How to check your Google receipt]

Visit Google Pay → Log in → Activity → Select the transaction you wish to check → Check the transaction ID (starting with GPA and containing 17 characters).