Your request to unlink your email must be submitted to our customer support with the required information. 

Please fill out the form below thoroughly and submit it to our customer support.

■ Required Information for Email Unlink

- Server: 

- Town Name:

- Town Number:

- Game Information (Town Level, Owned Knights, Gold, etc.)

- Mobile Service Provider: 

- Device (Model): 

- Purchase Receipt(s): 

- Link Status (Google/Email): 

- Linked Email Address:

- Device OS Version: 

※ If your account is not linked to any of the platforms after the unlinking, you may not have access to the account.

※ We may have difficulty locating your account if you are not able to provide game-related information. 

[How to Check AOS Version]

Device Settings → About Phone → Software Info → Android Version

[Google Pay]

Visit https://pay.google.com > Log in > Activity > Select the transaction you wish to check > Check Transaction ID (starting with GPA.) > Take a screenshot including the time and date of the transaction