If you wish to cancel the undelivered purchase, please follow the steps below.
1. Check Transaction History [Google Pay]
Visit Google Pay > Log in > Activity > Select the transaction you wish to check >
Check Transaction ID (starting with GPA.) > Take a screenshot including the time and date of the transaction
2. Contact Customer Support
■ Required Information
1. Town Name:
2. Town ID:
3. Time and Date of Purchase:
4. Name of Purchase:
5. Screenshot of Receipt with Transaction ID:
6. Requesting: Purchase Cancellation
※ Ensure to attach a screenshot of your receipt with the order number when submitting the form.