Please follow the steps below to redeem your Promo Code.■ How to Redeem a Promo Code- Android: Operative Profile > Settings > Gift Code- iOS: Visit the Promo Code entry page and redeem your code:https://promocode.residentevil-survivalunit.com■ How to Check Your Operative ID- Operative Profile > Check ID■ Note* Please make sure there are no spaces before or after the Gift Code when you paste it.

We would like to provide you with the item probability details for Resident Evil Survival Unit.The information is as follows (as of September 3, 2026):  Recruit Heroes Advanced RecruitmentTypeItemsQty.ProbabilityHero Marvin Branagh10.14% Robert Kendo10.14% Tyrone Henry10.14% Mark Wilkins10.14% Katherine Warren10.14% Alyssa Ashcroft10.14% Becca Woolett10.14% Tyrell Patrick10.14% Mikhail Victor10.14%Marvin Branagh File13.25%Robert Kendo File13.25%Tyrone Henry File13.25%Mark Wilkins File13.25%Kathe

If you’re experiencing any issues with a purchased item, please contact Customer Support with the following information: 1. How to check transaction history Visit [Google Pay] > Log in > Activity > Select the transaction you wish to check 2. After confirming your payment details, contact Customer Support with the following information: ■ Payment Details - Account ID:  - Operative Name:  - Google Account:  - Payment Date & Time:  - Purchased Item Name:  - Payment Receipt (screenshot required):  -

Hello, Operatives.We are pleased to introduce the Official Web Shop, designed to offer a more streamlined experience for you. Please see the guide below for everything you need to know to get started.✔️ What is the Web Shop?The Resident Evil Survival Unit Official Web Shop is a dedicated platform where you can purchase Medallions to enhance your gameplay experience.✔️ Understanding MedallionsMedallions are an exclusive Web Shop currency designed for seamless in-game transactions.● If your Medall

■ iOSTo access certain age-restricted content and services, age verification is required.Please follow the steps below to complete age verification before using the content and services.1. Open your device Settings, then tap your Apple ID (account) at the top.2. Tap Personal Information.3. Select Age Range for Apps (or similar menu).4. Change the setting to Always Share.■ iOSPara utilizar alguns conteúdos e serviços com restrição de idade, é necessário verificar a idade do(a) Comandante.Por favo