[NOTICE] Item Drop Rate Notice
Hello, Commanders.      This is from CROSSFIRE: Warzone.       We wish to inform you about the chances of obtaining such items as Officer Token Box and Gold Box.       Please check below for more details.      - Final update at 2021.04.14 (UTC)  ■ Basic Lucky Gold Box      ComponentsAmountPercent100 Gold540.00%100 Gold1035.00%100 Gold2519.00%100 Gold355.00%1000 Gold51.00% ■  Fine Lucky Gold Box  ComponentsAmountPercent100 Gold1540.00%100 Gold2535.00%100 Gold3519.00%100 Gold555.00%1000 Gold101.
I lost my account.
If you have lost your existing account,we can assist you after verifying your account information.Please contact our customer support by following the format below:◆ Current Account Verification Information- Server:- Commander Nickname:- Device Model:- Telecom Company:- Game Info. (Commander Level, Gem/Gold Amount, Officers' Info.):※ Please include all information above for accurate verification.We will help you access your account after verifying the account information.
Q.Google - The item was not received after making an in-app purchase. (Request to get a refund)
First of all, we sincerely apologize for the inconvenience. If you did not receive the item after making an in-app purchase, please fill out the form below. Then, we will help you to get a refund. 1. Check the Payment -> [Link] Log In -> Check "other purchase activity" -> Select the package you did not receive 2. According to the information, please fill out the form below and inquire us. - Commander Name: - Account Number: - Google Account:  - The date of
How do I link my account?
Link your account to safely load your game dataeven if you have changed your device or reinstalled the game.Here is how to link your account.◆ How to Link Account- Launch the game > Tap Commander Portrait > Settings > Account > Link Account > Facebook/Google/E-mailYou can link to any one of these accounts (Facebook/Google/E-mail).
Q.Google - The item was not received after making an in-app purchase.(Request to be given)
First of all, we sincerely apologize for the inconvenience. If you did not receive the item after making the in-app purchase, please fill out the form below: 1. Check the Payment -> [Link] Log In -> Check "other purchase activity" -> Select the package you did not receive 2. According to the information, please fill out the form below and inquire us. - Commander Name: - Account Number: - Google Account:  - The date of the payment: - The package of purchase: